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Author: W. Scott Burleson

A New Product Dog knows that new product development is fun. They know that there's a joy in the mastery of creating value for customers. Come be a New Product Dog with me! Email me at [email protected].
Wade into your Customer’s World

Wade into your Customer’s World

“The one who knows the water best is the one who has waded through it.” – Danish Proverb I was once in a product development meeting where product managers and engineers were arguing about the merits of one feature versus another. In order to protect the guilty, let’s pretend that one group was promoting the blue feature, and the other was promoting the red feature. The rhetoric sounded something like this: “If I was a customer, I would want the…

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